FAQs
What do we do?
We are information service providers or in other words, we are a 'Subscription Agency'. Subscription Agencies are primarily intermediaries between purchasers and journal publishers. Our work generally involves tasks ranging from currency exchange to invoicing. We maintain databases of all titles, ISSNs(?), prices and issues/year.
According to the Association of Subscription Agents, subscription agents:
- Maintain up-to-date journal and price information, backed up by a comprehensive collection of reference material for tracing out-of-the-way titles. Provide a single source of information on serials consistent with the needs of customers
- Keep information on the availability and prices of electronic journals and provide advice on their licensing and access as required.
- handle back issues (i.e. find and order previous issues of a journal title)
- Provide clear, detailed invoices observing the customer's special requirements.
- Process and order efficiently new subscriptions from the many thousands of possible suppliers.
- Renew subscriptions in good time thereby avoiding breaks in the supply of serials.
- Handle subscriptions on both an annual and an 'until forbidden' basis.
- Respond effectively to claims for missing issues and other queries. Provide advance information about delays in publication, title changes, etc.
- Provide management reports and/or advice in order to help the librarian to manage the collection.
- Help automate the renewal procedure so as to reduce administration for both agent and publisher wherever practicable and economic to do so.
- Pay the publisher in the appropriate currency and at the appropriate rate as declared in publishers' price lists or such other agreement as shall exist between Members and publishers.
- Provide publishers with appropriate information on customers so as to enable the publisher both to deliver postal copies and make electronic journals available to the customer.
Why should you choose CREATIVE?
- Almost 4 decades of experience in the industry
- Long standing professional relationships with almost all customers
- Commitment towards timely delivery of journals and payment to publishers
- Excellent service which can be vouched for by our partners
- Our customers trust us completely and we do not let them down
What is FPBAI?
The Federation of Publishers’ & Booksellers’ Associations in India is the oldest and the largest representative body of Publishers, Booksellers, Wholesalers Publishers’ Representatives etc. in the country and has been at the forefront of promoting books in India and abroad.
To know more, click on http://fpbai.org/page/aboutus
What is GOC?
The Good Office Committee is a voluntary organization formed to establish uniform terms of book supplies to libraries, and to ensure a fair working margin to booksellers and an efficient service to the libraries. The Committee meets at regular intervals and after taking into consideration the fluctuations in the currency rates decides on the rates of conversion governing sale of books and periodicals. These rates are widely circulated amongst the libraries all over India either directly or through booksellers. This helped to dispense with the need for the cumbersome procedure of inviting tenders for a diverse product like Books. Is has not only facilitated procurement of books by libraries but has also helped book lovers and others to meet their requirement of books smoothly.
What is ASA?
Association of Subscription Agents & Intermediaries: The ASA is the international trade association serving subscriptions agents, sales agents and other intermediaries providing products and services within the professional and scholarly information supply chain.
What is ISSN?
It is a unique eight-digit number used to identify a print or electronic periodical publication
The format of the ISSN is an eight digit number, divided by a hyphen into two four-digit numbers. The last digit, which may be 0–9 or an X, is a check digit.
